Training Courses

To access any of the training below, you'll need to be currently in work and registered with the Trust. Please click the link to the registration form below to complete the registration.

 

Register

 

Training available in 2014:

Emergency First Aid at Work

Emergency First Aid at Work


To learn the principles of First Aid at work. This is a one-day workshop where participants will cover the following 8 learning outcomes: Understand the Role and Responsibilities of a First Aider - Be Able to Assess an Incident - Be Able to Manage an Unconscious Casualty who is Breathing Normally - Be Able to Recognise and Assist a Casualty who is Choking - Be Able to Manage a Casualty with External Bleeding - Be Able to Manage a Casualty who is in Shock - Be Able to Manage a Casualty with a Minor Injury.

The course will also cover dealing with heart attacks, stroke, epilepsy, diabetes, burns & scalds.

You will achieve a certificate in: Emergency First Aid at Work

Please note that participants will be required to kneel down on floor in order to demonstrate CPR during some of the practical sessions.

You will receive a certificate in First Aid at Work

Accreditation - SCQF Level 5/1 credit

For more information, dates and times call 01475 748410


First Aid Training at Work

First Aid Training at Work


All persons passing the First Aid Training Course will receive a First Aid at Work Certificate valid for 3 years. At the end of the course candidates will be competent in the following: Resuscitation - Shock - Bleeding - Unconsciousness - First Aid Boxes - Transporting Casualties - Bones, Muscles & Joints - Minor Injuries - Burns & Scalds - Eye Injuries - Poisons - Record Keeping - Hygiene in First Aid - Communication in an Emergency


Please note that participants will be required to kneel down on floor in order to demonstrate CPR during some of the practical sessions.

Accreditation - SCQF Level 6

For more information, dates and times call 01475 748410


People Moving and Handling

People Moving and Handling


The aim of this course is to enable candidates to comply with health, safety and legal requirements and to be aware of current legislation regarding moving and handling. They will be introduced to, and explained, the safe methods of people moving and handling and how to facilitate the application of these principles by practical demonstration.

By the end of the session, candidates will have a good understanding of the techniques used and of the hazards involved to both carer and service user when being moved and assisted. This will include:What is Moving & Handling - Legislation - Risks & Hazards - Musculo-Skeletal System - Ergonomics - Biomechanics and Mechanism of Injury - Flexibility - Principles of Safe Lifting - Patient Lifting (Practical) - Assisted Lifts (Practical) - Full Lifts (Practical)


At the end of this course candidates will receive a certificate in People Moving and Handling.

Accredation - SCQF Level 5


For more information, dates and times call 01475 748410



Health and Safety

Health and Safety


To raise awareness of Health & Safety regulations and legislation in the workplace, advice on best practice with regards to own personal health and safety and others in the workplace. This is a one-day workshop where participants will work as part of a large group or on their own as required.

Objectives include: Health & Safety at Work Act 1974, Risk Assessments, Fire Safety Regulations, Display Screen Equipment Regulations, PPE, Manual Handling, First Aid Regulations, Electricity, Noise, COSHH, RIDDOR.

You will achieve a certificate in: Health & Safety Awareness

Accreditation - SCQF Level 5/Level 1


For more information, dates and times call 01475 748410



CSCS/CITB Test/Health & Safety in a Construction Environment

CSCS/CITB Test/ Health & Safety in a Construction Environment L1 Award


Everyone working within the construction industry on site is required to be qualified and competent in health and safety and as such many contractors are asking for all workers on their sites to hold the minimum CSCS UK Ltd Green Card. The Trust can support you to do this, however, CITB have made changes (LINK) to the requirements for people holding CSCS cards. 

The course is aimed at clients wishing to develop and extend their knowledge and understanding of the Health & Safety requirements of the construction industry and to qualify for the CSCS UK Ltd Green Card to access construction sites in the UK as a non-skilled worker.

In the first instance you will be required to attend an Information Session detailing the requirements for this training, you will then complete a Knowledge Analysis Profile allowing tutors to assess the level of training required.

You must be a resident of Inverclyde, have previous experience in construction industry within the last three years, have a previous employer (within the last three years) to act as signatory and be registered with the Trust.

Participants will be offered:  Training and study support to cover learning outcomes:

  • To gain knowledge and understanding to pass the multiple-choice written test in all 5 required sections (H71C 04) Level 1
  • To gain knowledge and understanding to pass the Health, Safety & Environment computer-based test
  • To gain an industry-recognised qualification - CSCS UK Ltd Green Card
  • To increase the client's chances of employment in the Construction industry

This programme is delivered over 6 weeks 1 day per week but can be adapted to suit as required.

You will receive SQA qualification in CSCS L1 Award

Accreditation - SCQF Level 4

CSCS UK Ltd Green Card

For more information, dates and times call 01475 748410


WorldHost - The Principles of Customer Service

WorldHost - The Principles of Customer Service


The WorldHost programme allows participants to gain invaluable skills and techniques that are the fundamentals of service professionalism and encourages participants to take pride in what they do and where they live.

WorldHost is a front-line customer service programme that was the standard set for the volunteers at the Olympic games in 2012.This is a world-class training programme that has been developed to raise the standard and delivery of customer service in the UK.  

WorldHost also has the backing of the Institute of Directors and leading businesses including McDonald’s, who will be embedding the WorldHost customer service training in their employee development programme, and Flybe.

Course content:

  • The importance of using and remembering names. 
  • Working towards the WOW factor - first impressions. 
  • How effective is your communication? - the communication process
  • The power of effective listening - why handle customer concerns?  
  • Tourism - it’s everybody’s business - the value of tourism. 
  • Now it's up to you - five key commitments - Going the Extra Mile (GEM)

This programme is delivered over 2 days but can be adapted to suit as required.

Accreditation - SCQF Level 6

For more information, dates and times call 01475 748410


 

Our Virtual College

If you are currently employed, you can also sign up for our e-learning platform. We provide a number of online courses to choose from - just create an account to access them.

 

Trust e-learning