Job Vacancies




To apply for a position advertised here, please select a vacancy to view the full job description and follow the instructions on how to apply.

Job Vacancies

Modern Apprentice - Housing Services Mod2803

General Job Information

Job Title

Modern Apprentice – Housing Services

Reference No

Mod2803

Location

Greenock

Hours

35 hours per week

Wage

£7.20 per hour rising to £8.25 after 6 months.

Limited to 16-19 year old due to funding requirements.

Contract

18 months

Closing Date

12noon, 18th May 2018

Role Definition

Summary of Role

To provide the Modern Apprentice with “on the job” training and experience and support to achieve the CIH Level 2 in Housing Practice and the SVQ Level 2 in Housing Management.

Responsibilities and duties

-       To help maintain and develop filing systems both manual and electronic for all sections within the Association as required.

-       To carry out tasks using Microsoft Packages – Outlook, Word, Excel and other internal software packages.

-       Handling incoming and outgoing mail

-       Assisting staff in preparation for meetings – copying, typing etc.

-       Occasionally, undertake reception duties which will involve taking incoming calls and dealing with them accordingly.  Dealing with visitors to the office which will include tenants, waiting list applicants and staff from other organisations

-       To be responsible for

establishing good working relationships within and outside the Association

-       Occasionally, arrange catering for meetings as required.

-       Processing written enquiries and documentation, including invoices, payments, written enquiries etc.

 

Systems and processes

-To gain an understanding of all functions carried out by the Association, by working in the Housing Services Department and providing administrative support to them.  To ensure that customers of the Association and members of the public receive a courteous and efficient services.

-The Housing Management Modern Apprentice will be based in our Housing Services Team whose functions include providing properties for rent, rent collection, estate management, tenant engagement and managing neighbourhood disputes.

-You will be involved in the Association’s Modern Apprenticeship Scheme and will be supervised and trained to undertake the following tasks:

  • Provide excellent services to customers.
  • Handle a wide range of customer queries and requests.
  • Production and handling of documents.
  • Use of ICT to complete tasks.
  • Shadowing and assisting Housing Staff with various duties including carrying out home visits.

-Other duties as required

General administration

-       Carry out administrative roles within the departments such as taking payments, taking tenants enquiries and generally assisting staff with other activities and shadowing them where appropriate.

-       Providing administrative and general support to the Housing Management team

-       Developing an understanding of how the Association deal with rent arrears and assisting the Housing Management Team with the effective collection of rent arrears.

-       Developing an understanding of how the Association responds to Anti-Social Behaviour (ASB) and dealing with general ASB and Estate Management enquiries and uploading complaints on to internal databases.

-       Assisting Housing Management staff with the allocation of vacant properties and developing an understanding of housing application and void processes.

-       Receiving and recording complaints in line with the Association’s policies and procedures

-       Collecting tenant feedback and reporting on the findings

 

Competencies

Achieving results

-       To attend and effectively complete the relevant housing SVQ courses as instructed by the Association; currently being delivered by SHARE at their Glasgow offices.

-       To take advantage of opportunities for personal and professional development.

-       As a term of your employment and, in order to maintain effective departmental operations, you may be required to undertake any other reasonable task, commensurate with your post, as determined by the Housing Services Manager, Corporate Services Manager or Director.

 

How to Apply:- Email a CV and extensive cover letter specific to the job role stating the job title and reference number within the email subject to:- This email address is being protected from spambots. You need JavaScript enabled to view it.

Construction Trainer and Volunteer Development Officer Con2805

 

General Job Information

Job Title

Construction Trainer and Volunteer Development Officer (Part Time)

Reference No

Con2805

Location

Greenock

Hours

Part Time – Days & times by agreement

Wage

£9,000 p.a – 34 days holiday, 6% pension

Contract

Rolling Monthly

Closing Date

30th April 2018

Role Definition

Summary of Role

To mentor volunteers and train people in construction skills.

Responsibilities and duties

·       Train and supervise volunteers in construction projects including building planters and refurbishing a polytunnel and growing area at a local school.

·       Work with staff to ensure that volunteers are given a good induction, training and on-going support and a structured pathway of attainment. Run monthly volunteer meetings and one-to-ones with volunteers.

Management systems and processes

·          To provide day-to-day supervision and direct the activities of clients and volunteers in the community garden.

·          To assist during open days and events on site. 

·          Recruit and support teams of volunteers.

·          Develop the potential of the garden including the establishment of accredited training through volunteering and community partnerships for training, work experience and employability (including Saltaire awards, John Muir awards, Work Readiness certificates, PX2, Working Matters).

·          Contribute to a regular review of volunteer safeguarding to ensure it is working effectively and conforming with legal requirements.

·          Provide information, advice, signposting and practical support to community growing groups, on‐site and at partner organisation events.

·   Work closely with the local community members and line manager to operate and develop opportunities for the garden.

Competencies

Essential:

·         Demonstrable ability to implement construction plans.

·         Ability to construct planters for community food growing and awareness of health and safety regulations in the use of power tools.

·         Can supervise and explain tasks clearly to volunteers.

·         Desire to grow food for a living and an environmental ethos.

·         An understanding of and sensitivity to diversity issues and ability to work with different backgrounds and age groups, including children.

·         Responsible and reliable. 

·         You are energetic with stamina, willing and able to do physical, outdoor work in all weathers.

·         Ability to carry out shared tasks and work within a team.

 

·         Ability to work on own initiative, prioritise tasks and work to deadlines.

 

Desirable

·         Full, clean driving licence

·         Experience of herb, fruit and vegetable food growing.

·         Practical horticultural maintenance skills.  

·         Computer skills – word processing, e-mail and basic excel. 

 

General Duties

·         Take responsibility for your own safety and ensure that colleagues and visitors are not exposed to danger.

·         Work effectively and considerately with other employees and volunteers to promote aims and objectives and present a positive image of the organisations to members and the public.

·         Abide by organisation policies and endeavour to follow good working practice at all times.

·         Undertake such other duties as may be reasonably requested by your manager including completing appropriate training.

·         This position is subject to PVG background checks.

How to Apply:- Email a CV and cover letter specific to the job role stating the job title and reference number within the email subject to:- This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Due to the high volume of applicants applying for the vacancies being advertised we will no longer be writing to candidates who are not short-listed for interview. 

If you do not hear from us within 6 weeks from the closing date you should presume that your application has not been successful.